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Terms and conditions

These terms and conditions apply to the users of this website, as well as for the website's services, functions and content property. All users and visitors who access the website directly by typing the URL in the adress bar of their browsers, via search engine organic or paid search results, via other referrals, on mobile devices or on desktop PC's, signify their consent to these Terms and Conditions in their entirety and in addition to any other law or regulation that applies to the website. If you access the website and/or place an order for goods or services, you agree to bound by these Terms and Conditions.

Ownership and content

The website is owned and operated by the company Metropolis Com SRL, whose registered address is, Mitropoliei 10 street, Sibiu, Sibiu county, Romania. All the content on the website is created and owned by the company, including text, images, moving images, sound or software and the general design of the website. No element or elements of the website design are not to be copied by another online or offline entity without a previous agreement with Metrolpolis Com SRL.

Data protection and security

All data collected from our customers is stored securely and will not be shared with third parties. Any personal information you provide to us and from which you can be identified will only be used as a communication channel from us to you in order to keep you informed with our latest developments.

We are constantly working to improve our technical measures to protect against unauthorized or unlawful processing of your personal data.

Purchases and ordering

When purchasing a goods or services from the website, you should follow the ordering and payment procedure. Any misuse of this ordering and payment procedure will lead to the cancellation of your order.

New users should create an account to validate their order for goods or services. In the account creation procedure you will enter your e-mail address which will be used for further communications from

The ordering system is active 24/7, that means that you can place your order even on bank holidays, but the delivery will depend on the order processing procedure which will not be available during bank holidays.

By placing an order for goods or services through our website, you warrant that you are legally capable of entering into binding contracts.

Our Goods and Services

A description of the main characteristics of our goods and services can be found on the dedicated pages of the website. The descriptions are for general information only, does not constitute advice and does not provide any warranties in what the products and/or services are concerned.


The prices for goods and services include VAT. Delivery costs are additional to the displayed price and vary depending on the delivering service you select, the country of delivery and the quantity/wight of goods ordered.

The goods ordered via our website will be shipped to you in the set delays depending on the time needed to prepare your goods. Our goods are fully customizable, which means that the delivery delays are fully tied to the production cycle of your custom design.


For any additional details or questions about our offer or about functions, you can get in touch with us using these details:

Phone: 0040 269 213 929, Mobile: 0040 723 676 572

Postal adress: Metropolis Com SRL, Mitropoliei 10 street, Sibiu, Sibiu county, Romania

or using the contact form in the 'contact us' section.  

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